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Quality Manager in Bancroft at Amotec Inc.

Date Posted: 8/9/2018

Job Snapshot

Job Description

Our client, a multi national manufacturer of industrial equipment, is currently looking for an experienced Quality Manager to join their facility located halfway between Lansing and Flint, MI. This Quality Manager will be leading a team of 2-3 direct reports and a 100 person facility. The ideal candidate will have strong quality systems background and experience managing or supervising quality teams in a manufacturing facility.

Quality Manager Responsibilities:

  • Plan, organize, direct, control, and evaluate the organization's quality systems, policies, standards, procedures and strategic plans to ensure customer requirements are met.
  • Prepare process monitors and performance reports by collecting, analyzing and summarizing information and trends, including reject and scrap rates, customer complaints, corrective actions, and audit results.
  • Monitor and implement where necessary, internal and supplier process capability performance, lead and perform supplier evaluations and audits.
  • Acts as a liaison between customers, suppliers and external auditors on matters regarding the Quality Management System and to assure that their needs for quality products and on time delivery are met.
  • Identify opportunities for improvement and initiating new programs as well as corrective and preventative actions; oversees and manages the corrective action process with the organization.
  • Create, revise, control, and submit PPAP documentation
  • Document, validate, and resolve warranty claims and communicate resolution of warranty issues. Analyze root causes of warranty claims and identify methods to ensure closure of warranty issue; resolve in a timely and appropriate matter according to project specifications.
  • Implement and support QMS systems (ISO).
  • Support implementing and managing a Lean Manufacturing/Quality System that yields a reduction of defects through the analysis and solution of recurring quality problems. Including tracking and analysis of defects to root cause.
  • Develop and communicates procedures, visual standards, inspection work instructions, FMEA's and control plans, conducts process capability studies and coordinates APQP on new projects.
  • Participate in product development to identify and develop appropriate quality system changes and procedures for new customer requirements and desired internal program goals.
  • Manage and improve the non-conforming material review and control process.
  • Provide technical assistance to Manufacturing, Engineering and other support departments on Inspection procedures and operations.
  • Works with all departments to improve/implement Process Management techniques and guidelines as appropriate.
  • Perform and implement gauge R&R studies.



  • S. degree; technical field preferred such as Mechanical or Manufacturing Engineering or applicable experience.
  • Related experience required; quality management activities such as quality systems development, customer and supplier quality relations, process controls, corrective and preventive action.
  • Demonstrated experience building quality into process.
  • Minimum of three years' experience in a supervisory role.


  • At least three years of experience with the use of corrective actions, root cause analysis, statistical methods, APQP and FMEA.
  • Knowledge and functional experience in an ISO Quality Management Systems environment preferred.
  • Excellent problem solving skills and analytical abilities.
  • Statistical training, computer skills, related technical background preferred
  • Strong leadership, communication and interpersonal skills with ability to interact with all levels of employees and customers.
  • Demonstrated ability in developing and implementing supplier development programs.
  • Demonstrated experience as a change agent in driving a cultural shift from inspection based systems to more proactive, process focused environment.
  • Knowledge of and use of Lean Principles; continuous improvement, process management, 3P, cost downs, TQM (Total Quality Management), Kaizen events, quality containment, root cause analysis, supplier reliability and control plans.